Points to Note when Using this Service

These Points to Note are for using the "Ehime Multilingual Call Center" service.
Not all languages are offered. (Available languages are displayed.)
This service is for instruction and introduction, and reservations or sales of any kind are not conducted.
Depending on the network environment and traffic conditions, there may be an inability to maintain a stable connection. Connection rates depend on the data plan to which you have subscribed, and additional fees may be required.
When using smart phones and tablets other than Apple devices, please use Android 4.2 OS or above, and the latest version of Google Chrome for a browser. Without using the above system requirements there is a possibility you will be unable to use this service.
When using an iPhone or iPad, please download the special app. Tapping the connect button will automatically take you to the Apple Store（System requirements: iOS 8.0 and above）
This service is only able to be used within Japan.
Using the Ehime Multilingual Call Center service means that you have agreed to the LiveCall Terms of Use.

LiveCall Terms of Use

The Terms of Use of the LiveCall Service (hereinafter referred to as "The Service") are written below.

Summary

Using The Service means that the user has agreed to follow the Terms of Use, having read and understood them. If you do not agree to the Terms of Use, you may not use The Service.
The operator which offers The Service reserves the right to modify the Terms of Use as well as information written within The Service without prior notice. The operator which offers The Service reserves the right to improve, change or discontinue The Service contents, the program, or information related to the product offered without prior notice.
The user agrees not to use The Service's website or The Service for functionality, performance, or availability tests, or benchmarking and reverse engineering with the intent to compete.

Handling of User Information

The handling of user information provided by the user is in accordance with the Privacy Policy of the Prefecture or of the operator which offers The Service when using The Service.
Calls may be recorded with the intent of improving the quality of The Service.

Disclaimer of Warranty

The operator which offers The Service cannot make any guarantee the following items will be ensured

• The contents of The Service will satisfy the needs of the user.
• The Service will not be interrupted.
• The Service will be provided in a timely manner.
• The Service is completely safe to use.
• The Service is free from imperfections.
• Programs and data, etc., offered by The Service will have no errors.
• Information able to be obtained from the service is entirely correct and trustworthy.
• Data transmitted through The Service will be perfectly stored on a designated server, or data sent and received by the user will be displayed on the screen.

Disclaimer, Force Majeure, Limitations of Liability

In regards to damages, such as direct, indirect, incidental, consequential, special or punitive damages (including any loss of profit or foreseen profit, or loss of business) occurring in relation to the implementation/use of The Service, even if these are brought about by a third party, or if the Prefecture or the company which offers The Service has prior knowledge of the possibility of such damages, neither the Prefecture nor the company which offers The Service can accept responsibility. (Except in cases where the Prefecture or the company which offers This Service demonstrates malicious intent or gross negligence.)
The Prefecture or the company which offers The Service accepts no responsibility if The Service is not able to fulfill its obligations or if The Service is delayed for circumstances out of the control of the Prefecture or the company which offers This Service. Unavoidable circumstances include but are not limited to government actions, war, riots, strikes or labor disputes, technological malfunction, internet disruptions, power outages, poor reception, weather, floods, fires, explosions, natural disasters, and local states of emergency.

Reservation of Rights

As indicated in the Terms of Use, the company which offers The Service reserves all rights related to The Service under the conditions of explicitly granted limited rights. Rights other than those explicitly stipulated within the Conditions of Use are not granted to the user.

Please see the URL listed below for more information about the Prefecture and the operator which offers The Service.

• Ehime Prefecture
  https://www.pref.ehime.jp/
• Service Operator
  https://livecall.jp/en/