Points to Note when Using this Service

These Points to Note are for using the Ehime Prefecture Multilingual Call Center service.
Not all languages are offered. (Available languages are displayed.)
This is an interpretation service; we cannot respond to inquiries directly.
We cannot provide specialist interpretation services such as medical or legal interpretation.
Depending on the network environment and call volume, it may not be possible to maintain a stable connection. Connection fees are determined by your data plan, and additional fees may be required.
If using a non-Apple smartphone, tablet, or other device, please use Android OS 4.2 or above, and the latest version of Google Chrome as your browser.
If using an iPhone or iPad, please we recommend using iOS 11.0 or above, and the latest version of Safari as your browser.
If your device does not meet the above system requirements you may be unable to use this service.
This service is only available within Japan.
By using the Ehime Prefecture Multilingual Call Center service, you automatically agree to the LiveCall Terms of Use.

LiveCall Terms of Use

The Terms of Use for the LiveCall Service (hereinafter referred to as "the Service") are specified below.

Summary

Using The Service means that the user has agreed to follow the Terms of Use, having read and understood them. If you do not agree to the Terms of Use, you may not use the Service.
The operator offering the Service reserves the right to modify the Terms of Use as well as the information contained within the Service without prior notice. The operator offering the Service reserves the right to improve, change or discontinue the Service contents, the program, and/or information related to the product offered without prior notice.
The user agrees not to use the Service's website or the Service for functionality, performance, or availability tests, or benchmarking and reverse engineering with the intent to compete.

Handling of User Information

The handling of user information provided by the user is in accordance with the Privacy Policy of the Prefecture or of the operator offering the Service when using the Service.
Calls may be recorded with the intent of improving the quality of The Service.

Disclaimer of Warranty

The operator offering the Service cannot guarantee that the following items will be ensured

• The contents of the Service will satisfy the needs of the user.
• The Service will not be interrupted.
• The Service will be provided in a timely manner.
• The Service is completely safe to use.
• The Service is free from imperfections.
• Programs and data, etc., offered by the Service will be free of errors.
• Information obtained from the Service will be entirely correct and trustworthy.
• Data transmitted through the Service will be perfectly stored on a designated server, or data sent and received by the user will be displayed on the screen.

Disclaimer, Unavoidable Circumstances, & Limitations of Liability

In regards to damages, including direct, indirect, incidental, consequential, special or punitive damages (including any loss of profit or foreseen profit, or loss of business) occurring in relation to the implementation/use of the Service, even if these are brought about by a third party, or if the Prefecture or the operator offering the Service has prior knowledge of the possibility of such damages, neither the Prefecture nor the operator offering the Service can accept responsibility. (Except in cases where the Prefecture or the operator offering the Service demonstrates malicious intent or gross negligence.)
The Prefecture or the operator offering the Service accepts no responsibility if The Service is not able to fulfill its obligations or if The Service is delayed for circumstances out of the control of the Prefecture or the operator offering the Service. Unavoidable circumstances include but are not limited to government actions, war, riots, strikes or labor disputes, technological malfunction, internet disruptions, power outages, poor reception, weather, floods, fires, explosions, natural disasters, and local states of emergency.

Reservation of Rights

As indicated in the Terms of Use, the operator offering the Service reserves all rights related to the Service under the conditions of explicitly granted limited rights. Rights other than those explicitly stipulated within the Conditions of Use are not granted to the user.

Please see the URL listed below for more information about the Prefecture and the operator offering the Service.

Ehime Prefecture

https://www.pref.ehime.jp/

Service Operator

https://livecall.jp/